Frequently Asked Questions
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Yes, all bedding, linens, & equipment are washed and sanitized after each use with allergy-free detergent.
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We kindly ask that you refrain from allowing children to eat or drink anything other than clear liquids in the tents. This helps ensure that our equipment remains in top shape for the next guest to use it.
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Each tent is approximately 4’ x 4’. The beds are twin size.
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The amount of space you need depends on how many tents you intend to set up. Each tent takes up approximately 4’ x 8’ floor space.
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We accept Venmo, Paypal, & all major credit cards.
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Our delivery & pickup hours are 9 a.m. to 5 p.m.. We will do our best to accommodate your requested deliver time / pickup times given our schedule for the day.
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Delivery & setup within 25 miles of 48430 zip code is free.
For events 26-50 miles from the aforementioned zip, delivery & set up fee is $50.
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One or two of our team members will arrive at your home and set up the space of your choosing.
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Please make sure that you have enough space for all tents & beds. All furniture must be moved prior to our arrival. Unfortunately, we are unable to move any furniture for you.
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A non-refundable deposit is required at the time of booking. Full payment is due 1-2 weeks prior to event date. To book, simply fill out our booking form found HERE. Once you complete the booking form, someone will reach out to you to discuss your event!
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If something happens and you need to cancel your booking, we understand. The $50 deposit paid is non-refundable and will not be returned. We are happy to work with you to find another date pending calendar availability.
If the number of guests decreases, no partial refunds are offered.
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Our terms & conditions can be found below.
Terms & Conditions